Terms And Conditions

General Terms

At Mojo Craftsman, we strive to provide clear understanding of our business relationship. These terms and conditions govern all services provided by Mojo Craftsman. By engaging our services, you acknowledge and agree to the following terms.

1. Services Agreement

Mojo Craftsman provides carpentry, joinery, decking, vinyl cladding, pergola construction, and cabinet making services. All projects begin with a formal quote that outlines scope, materials, timeline, and costs. Work commences only after written approval from the client.

2. Quotes and Payments

All quotes are valid for 30 days from issuance. A deposit of 30% is required to secure materials and commence work. Progress payments may apply for larger projects. Final payment is due upon completion of work. We accept direct bank transfers, credit card payments, and cash.

3. User Conduct

When using our website or interacting with our services, you agree to:

  • Provide accurate and complete information
  • Not engage in any activity that may disrupt our services
  • Respect the intellectual property rights of our website content
  • Not use our services for any unlawful purpose
  • Maintain respectful communication with our team members

4. International Use

While Mojo Craftsman primarily serves the local Australian market, we recognize that our website may be accessed internationally. All services, pricing, and operational procedures are based on Australian standards and regulations. International clients seeking our services should discuss specific requirements and limitations prior to engagement.

5. Project Timelines

While we make every effort to complete projects within estimated timeframes, certain factors including weather conditions, material availability, and unforeseen circumstances may affect completion dates. We will communicate any significant delays promptly.

6. Warranties and Guarantees

All workmanship is guaranteed for 7 years from completion. Material warranties vary according to manufacturer specifications. Warranty claims must be submitted in writing with supporting documentation.

7. Privacy Policy

We respect your privacy and handle all personal information in accordance with Australian Privacy Principles. Details about how we collect, use, and protect your information can be found in our separate Privacy Policy.

8. Modifications to Terms

Mojo Craftsman reserves the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of the modified terms.

9. Governing Law

These terms are governed by the laws of Australia. Any disputes shall be resolved in Australian courts under Australian jurisdiction.